Shipping Information
Black Rock Galleries offers a variety of options whether it is in-house services such as our warehouse-to-warehouse transports or working with third-party shipping agencies, you can be assured of convenience. This page outlines the various options and third-party services you may select.
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TRANSPORTS |
USPS SHIPPING |
OTHER SHIPPING OPTIONS |
WAREHOUSE-TO-WAREHOUSE TRANSPORTS
No matter where the sale is located, almost every lot is eligible for BRG's warehouse-to-warehouse transport. BRG currently offers merchandise transportation between our warehouses in:
Fairfield, CT Southport, CT Bridgeport, CT Greenwich, CT Boston, MA Raleigh, NC
See something in a Boston sale but you're in Raleigh? No problem.
Want a lot that's featured in a Raleigh auction and you're in the Northeast?
Opt for transports to the nearest BRG warehouse for easy pick-up. Black Rock Galleries offers effortless, affordable, and convenient merchandise transportation services* to all BRG warehouses for quick, safe, and easy pick-up.
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Transport fees are PER LOT. |
If the lot is transportable, the fee is visible on the item details page. The exact location may vary slightly depending on what type of device your are using (computer vs. tablet vs. smart phone).
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Exclusions may apply. Certain lots are NOT transportable. |
In those cases, the listing may state it explicitly or you may notice the absence of listed transport fees.
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3) |
Transport fees are NON-REFUNDABLE |
Any applicable transport fees are applied to final invoice upon close of the auction. These fees are NON-REFUNDABLE. Be sure to double check your pick-up selection prior to the close of the auction carefully. |
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You must select your shipping / transport option when you place your bid(s). |
You may change transport selections from your user account dashboard anytime PRIOR to the close of the auction (see directions below). Changing Transport/Shipping Selection Changing your transport/shipping selection is easy. You can change your preference anytime prior to the close of the auction. Simply login and click on your name or "My Dashboard" to get to your Dashboard screen.
1) Select "TRANSPORTS" from the Dashboard menu. You will see a listing of your current bids in table format. 2) Change your Pick-up Options selection using the drop down menu that corresponds with the lot you wish to change. YOU MAY NOT CHANGE YOUR TRANSPORT/SHIPPING SELECTION AFTER THE AUCTION BEGINS TO CLOSE. |
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Read our Terms & Conditions carefully |
Please pay particular attention to section 9 of the Terms and Conditions, as it relates to our policy on transports, shipping, and pick-up. |
BRG USPS SHIPPING (SMALLS)
Black Rock Galleries does not provide packing/crating nor shipping services for most items, with the exception of jewelry, coins and select single small items (shipped via U.S.P.S. Flat Rate post).
JEWELRY, COINS & SINGLE SMALL ITEMS:
Black Rock Galleries is happy to pack coins, jewelry, and smalls for shipping via USPS Priority Flat Rate Mail services (additional fees will apply). Smalls include objects up to 12” in its largest dimension, allowing for appropriate packing and excluding all art and mirrors.
BRG does not ship artwork or mirrors of any kind via U.S.P.S.
BRG only ships via the United States Postal Service’s (U.S.P.S.) Priority Flat Rate Mail service.
If the item(s) do not safely fit into a USPS flat rate box (including packing materials), our shipping team will contact you to discuss other third-party shipping options.
Because BRG is not in the shipping business, if you chose "BRG USPS PRIORITY FLAT RATE SHIPPING," please allow up to two weeks for BRG to process your shipping order.
| IMPORTANT USPS SHIPPING NOTES: |
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Shipping Estimate. The initial shipping price on your invoice (and shown on the item description page) is an estimate only. Final shipping costs depend upon any combined shipping + insurance costs. |
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Processing. BRG processes and charges final shipping costs (rate + insurance based on hammer price) to the card on file within two weeks of the auction closing. This appears on your card as a separate charge from the auction invoice when the item is ready to ship. Any delays with the payment for the auction invoice itself will will result in shipment processing delays. Any problems processing shipping fees against the credit card on file will result in shipping delays. |
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Combined Shipping. BRG combines shipping whenever possible (provided that the collection safely fits into a USPS Flat Rate box. The estimate you see on your initial invoice reflects a per-lot shipping rate and may not reflect the final charges, nor the combined shipping. |
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Items/lots may only be shipped to the billing address on your BRG account at the time of auction closing. NO EXCEPTIONS. BRG requires a signature on all jewelry shipped via USPS. NO EXCEPTIONS. |
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Tracking. Once the shipping label is created/printed, BRG's system sends an automated confirmation email with the tracking information to the bidder's account email on file. Processing the shipment can take up to two weeks after the auction closes. |
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OTHER SHIPPING OPTIONS
Alternatively, over the years, we have come to work with several reputable shipping agencies that provide these services for our customers. You are free to use any third-party shipping service you choose.
Whatever third-party shipper you do chose, please make sure that they will come to the auction location to pick-up, pack, and ship. BRG does not pack lots for third-party shipping. BRG does not drop-off lots to third-party shipping agencies.
As a courtesy, we recommend any of the following...
SMALL & MEDIUM SIZED ITEMS / UPS STORE:
Black Rock Galleries can recommend a couple of local UPS stores to assist with the shipping of your items. Our clients have used these two locations with much success.
These UPS Store locations will come to BRG's warehouses, pick-up your lot(s), pack, and then contact you to coordinate the shipping.
FOR ITEMS LOCATED AT...
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... BRG-FAIRFIELD, The UPS Store *Note: The Milford store typically picks-up lot(s) earmarked for UPS from BRG 1x p/week. UPS takes possession of the lot(s), signs for it/ them and then contacts the winning bidder(s) to coordinate payment and shipment. |
... BRG-RALEIGH APEX: The UPS Store at |
Please contact the UPS Stores directly for shipping estimates. Winning bidders will arrange final shipping payment directly with UPS.
Note: You are free to use any UPS Store of your choosing. The two stores listed above are reputable and regularly come to BRG. If you choose a different UPS Store, confirm with them that they are willing and able to come to BRG to pick-up/collect your lot(s), pack them, and ship them to you. BRG does not drop-off lot(s) to UPS.
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FINE ART:
Whether it’s a painting, sculpture or other fine work of art, it is commonly believed that the majority of losses (damage) in art occur during transit.
When it comes to transporting fine art purchase(s), our customers want to work with a shipper who specializes in properly packing/crating the works and handling their transportation to and from their destinations with the utmost of care.
Our customers have used and we can recommend the following services for their fine art shipping:
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Bourlet Art Logistics |
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Collect, pack, transport (common couriers, freight, etc.) |
LARGE, BULKY, & OVERSIZED ITEMS ...
For larger items such as sofas, dining tables, hutches, etc., our customers have used (and we can recommend) the following for their large-item shipping needs:
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CONNECTICUT REGION Horace Tel: 203-219-7980 John's Delivery Service |
RALEIGH TRIANGLE Morgan Bonney* Truck Buddy* Always Home Furniture Delivery LLC *Primarily services the Triangle region, but may also service Charlotte and Wilmington under special circumstances. |
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MIDWEST REGION & Weeks Trucking Company |
BILLIARD / POOL TABLES
Moving a billiards table (pool table) can be complicated and expensive.
Many people think they can avoid using a pool table specialist and the costs associated with them by trying to move the whole, in-tact pool table themselves.
They then realize the error of their ways and a whole new added expenditure ... having to dispose a broken pool table.
It's best to leave proper handling, moving, and care of billiards tables to the pool table pros who properly disassemble the table, carefully pack its pieces, and reassemble them at the new destination.
Our customers have had success with the following pool table movers:
When it comes to bidding on and winning pianos at auction, the importance of hiring the right professional piano mover is critical. Finding third-party shippers who specialize in the safe and secure transportation of pianos might be a challenge. Professional piano movers ensure that these musical instruments safely arrive at their destination in the same condition as when they left the auction site.
These experts understand the unique requirements of pianos, from their delicate internal mechanisms to their exquisite exteriors. By entrusting your piano shipping needs to professionals, you not only safeguard your investment but also preserve the musical heritage of these instruments.
Our clients mentioned the following companies who handled their piano transportation needs with care and expertise, so we are passing the information to you.
If you have need of a moving service that uses specialized equipment and techniques to prepare, move, transport, and install your newly-acquired massive or extraordinarily heavy piece in the greater Southern NY and Southern CT region, we can recommend:
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Angelo Rigging Company |
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... SHIPPING BEYOND THESE REGIONS:
Large, even "over-sized" items, including fine antiques and stone based merchandise pose several challenges for ordinary shipping agencies when going long distances.
Size and weight are often the biggest factor in pricing and sourcing the right shipping agency to carefully handle your newly purchased items.
For such times and needs, our customers have used (and we can recommend) the following for their freight and large-item shipping services throughout the country:
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(CT, NY, NJ, and MA) |
Furniture to smalls |
Authorized dealer on
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